Aug 20, 2007

An Ear to the Ground

As if we needed further proof that Google is awesome (mostly), the response today on their blog to the backlash against their discontinuation of their download-to-own/rent program shows us all that the company whose informal slogan is "Don't Be Evil" is, indeed, not evil. The basic impression on the online community was that Google shortchanged the people who had bought videos from them, giving them only Google Checkout credit, which, to some people, was much worse than actual money - and not much of it at that.
Google's response? Listen to the complaints, assume the customer is right, and give them more. Might I add that it seems that Google expended quite a bit of its own effort in this technically unnecessary but, I assume, very welcome move. The blog post is here.

And in other news, the design (made by Dan Cederholm) for the social community site centered around wine, Cork'd, got completely ripped off by some other site presuming to sell templates. Now that's just annoying.

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